FAQ
Questions About TrueFix360
Organized by services, coverage, clients, vendors, residents, and quotes.
Services
TrueFix360 provides professional property preservation and property maintenance. Preservation work protects vacant, foreclosed, REO, and otherwise at-risk properties. Maintenance supports occupied residential and commercial properties with repair and ongoing service coordination.
Yes. Preservation work is typically associated with vacant or at-risk properties. Maintenance work supports occupied residential and commercial properties, including resident-facing appointments when a client requests it.
TrueFix360 can coordinate urgent or after-hours work when a client requests it and a suitable field resource is available. Emergency response depends on location, trade, and timing.
Coverage
TrueFix360 coordinates work through a growing field network across active U.S. service markets. Coverage continues to expand. Share the property location so local capability can be reviewed.
TrueFix360 does not publish a nationwide or 50-state coverage claim on this website. Service is coordinated through an expanding network in active markets, and availability depends on location, service type, trade, scope, and field resources.
Clients
Existing clients can sign in through the TrueFix360 client portal. A full request-tracking dashboard is not connected on this website yet. Access is provisioned by the TrueFix360 team.
Yes. TrueFix360 is built for teams responsible for properties, including property managers, asset managers, investors, landlords, and preservation companies.
Vendors
Independent contractors and service companies can submit a vendor application. The team reviews business details, services, coverage, and insurance information. Submitting an application does not guarantee assignments or work volume.
Qualified independent contractors and service companies can submit a vendor application. The team reviews business details, services, coverage, and insurance information during onboarding.
No. Submitting an application does not guarantee assignments or work volume. Applications are reviewed, and any work depends on qualification, coverage needs, and client demand.
Residents
Yes. Residents and property owners can request maintenance or repair service through the quote form. Include the location, a description of the issue, and photos when available. Submitting a request does not constitute acceptance of work or final pricing.
When a property manager or client requests occupied-property work, TrueFix360 or the assigned technician may contact the resident to confirm access, timing, and appointment details. TrueFix360 does not own or manage the lease.
No. TrueFix360 may be asked to complete maintenance requested by a property manager or property owner. Lease, rent, and occupancy questions should go to the property contact listed on your lease or resident portal.
Quotes
Use the Get a Quote form with the property location, occupancy status, and a description of the work. Submitting a request does not constitute acceptance of work or final pricing.
No. Submitting a request does not constitute acceptance of work or final pricing. The team reviews the details and follows up on next steps.